Mystery shopper

Want to increase your sales and income?
Want your staff to be obsessed with giving excellent service to all of your customers?
Want to know what really happens at your business?
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Want to change your staff's old habits?
Do it with our training! It's fun, practical and transferable immediate to the job. They are more than 1300 professionals -managers, middle management, frontline staff- who have gotten the most out of our training in the following areas. Read more
Motivation

Want us to help with your clients' experiences?
1. Coaching for managers in customer service policies.
2. Customer aisle layout.
3. Development of manuals and customer service scripts.
4. Design and implementation of the variable compensation program.
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